Sentrup
AI Customer Support Platform
About
Sentrup is an AI-powered customer support and automated appointment scheduling platform built for modern startups, e-commerce brands, and agencies looking to scale support 24/7. It ingests your company's documents, PDFs, or website URLs to automatically answer customer questions with cited facts, handling up to 70% of queries. Its built-in native calendar scheduler allows visitors to book demos or consultations directly inside the chat.
Problem & Solution
Problem
Customer support is expensive and slow. Small businesses lose leads because they cannot answer queries 24/7 or because booking a sales demo requires back-and-forth emails. Traditional chatbots require complex manual flow-builders and fail to answer custom product questions, while human support agents are costly to scale.
Solution
Sentrup uses AI semantic search to read your PDFs, website links, or FAQs and answer customer questions instantly with verified facts. Additionally, it integrates directly with Google Calendar, allowing visitors to book appointments or consultations directly inside the chat bubble, converting visitors to scheduled calls automatically.
What makes it different
Unlike standard AI support bots that only answer questions, Sentrup features a native calendar booking engine. This allows visitors to schedule demos, fittings, or calls directly inside the chat bubble without leaving the page. Built with strict PostgreSQL Row-Level Security, it also ensures robust, enterprise-grade multi-tenant data isolation.
Key Features
Instant AI Q&A (RAG-powered)
Document upload & web crawling ingestion
In-chat Google Calendar appointment scheduler
Automatic human handoff & ticket creation
Custom branding & launcher icon selection
Multi-tenant data isolation (Postgres RLS)
Detailed conversation analytics
Scalable overage limits with auto-pay guards
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